Terms of Use

These Terms of Use ("Terms") govern your access to and use of ShieldPro Cleaning's website, including all pages, content, features, forms, and services made available through it (collectively, the "Website"). The Website is owned and operated by ShieldPro Cleaning ("Company," "we," "us," or "our").

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Website.

1. Eligibility and Authority

You may use the Website only if you are at least 18 years old and legally capable of entering into a binding agreement. If you use the Website on behalf of a business or organization, you represent that you have authority to act for and bind that party. The Website is intended for users located in the United States.

2. Informational Purpose Only

The Website provides general information about ShieldPro and its services. Website content is not professional, legal, financial, or other specialized advice. You should not rely on Website content as a substitute for a written proposal, professional assessment, or advice appropriate to your circumstances. Images, descriptions, examples, testimonials, and service areas are illustrative only.

3. No Offer, Contract, or Guarantee

Website content is an invitation to request information, not a binding offer. Your use of the Website, request for information, or submission of a contact or quote form does not create a customer or contractor relationship; obligate the Company to contact you, inspect a property, or perform services; or guarantee pricing, availability, timing, or results. Services will be provided only under a separate written agreement accepted by the Company. Any price or service description displayed on the Website may be changed or withdrawn at any time.

4. Contact and Quote Forms

When submitting a form, you agree to provide current, accurate, complete, and truthful information. Form submissions are not guaranteed to be received, secure, or reviewed within any particular time. If your request is time-sensitive, contact us directly using another published contact method. Do not submit Social Security numbers, payment-card data, bank information, account passwords, or other highly sensitive information through a general website form.

5. Emergencies and Time-Sensitive Matters

The website and its forms are not monitored as an emergency service. Do not use the website to report an emergency, imminent danger, or other urgent condition. Contact 911 or the appropriate emergency service.

6. Permitted Use

You may use the Website for lawful, personal, and legitimate business-inquiry purposes. You may not use the Website fraudulently, deceptively, or for an unlawful purpose; submit false or misleading material; interfere with the Website's operation or security; use bots, scrapers, or automated tools to burden or disrupt the Website; harvest contact details; copy or commercially exploit Website content without written permission; or use Website content to train, test, or develop an artificial-intelligence or machine-learning system without prior written consent.

7. Intellectual Property

The Website and all original content, designs, logos, photographs, copy, and other materials are owned by or licensed to ShieldPro Cleaning and are protected by intellectual-property laws. No right, title, or interest is transferred to you. All rights not expressly granted are reserved.

8. User Submissions and Feedback

You retain ownership of material you submit through the Website. You grant the Company a nonexclusive, worldwide, royalty-free license to receive, store, reproduce, and use that material as reasonably necessary to evaluate and respond to your inquiry and comply with law. If you voluntarily provide feedback or suggestions, you grant the Company a perpetual, irrevocable right to use it for any lawful purpose without compensation.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

10. Accessibility

ShieldPro seeks to provide a website accessible to a broad range of users. If you experience difficulty accessing content or using a feature, contact us through the contact form or at (603) 704-5900. Additional information is available in our Accessibility Statement.

11. Third-Party Services, Content, and Links

The Website may link to or incorporate third-party services such as maps, scheduling tools, social networks, or analytics. ShieldPro does not own or control third parties and is not responsible for their availability, accuracy, content, or practices. A link or integration does not imply endorsement.

12. Website Availability and Changes

We may change, suspend, or discontinue any part of the Website at any time without notice. We do not guarantee uninterrupted access, compatibility with every device or browser, or freedom from errors or unauthorized access.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the website and all content, features, and information available through it are provided "as is" and "as available," with all faults. The Company disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and security. Some jurisdictions do not permit certain warranty exclusions; in that event, exclusions apply only to the fullest extent permitted by law.

14. Limitation of Liability

To the maximum extent permitted by law, the Company and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to the website or these terms. The aggregate liability of the Company for all claims arising from or relating to the website will not exceed one hundred U.S. dollars ($100).

15. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, and agents from third-party claims arising from your unlawful use of the Website, information or material you submit, your fraud or violation of these Terms, or your infringement of another person's rights.

16. Notice and Opportunity to Resolve Disputes

Before filing a lawsuit arising from the Website or these Terms, the complaining party must send written notice describing the issue, the alleged injury, and the relief requested through the contact form on this website. The parties will attempt in good faith to resolve the dispute for 30 days after receipt before filing suit. This requirement does not apply when a claim would otherwise expire or when immediate emergency relief is necessary.

17. Governing Law and Venue

These Terms and any dispute arising from or relating to the Website are governed by the laws of the State of New Hampshire, without regard to conflict-of-law principles, except to the extent federal law controls. Subject to Section 16, exclusive jurisdiction and venue will lie in the state courts located in Hillsborough County, New Hampshire, or, when federal subject-matter jurisdiction exists, the United States District Court for the District of New Hampshire. Each party consents to personal jurisdiction in those courts.

18. Time Limit for Claims

To the maximum extent permitted by law, any claim arising from or relating to the Website or these Terms must be filed within one year after the claim accrued. A claim not filed within that period is permanently barred.

19. Waiver of Jury Trial and Class Proceedings

To the maximum extent permitted by law, each party knowingly and voluntarily waives the right to a trial by jury in any dispute arising from or relating to the website or these terms. Each party agrees to bring claims only in its individual capacity and not as a plaintiff or class member in any class, collective, or representative action.

20. Changes to These Terms

We may update these Terms by posting a revised version and changing the "Last Updated" date. Your continued use after revised Terms become effective constitutes acceptance to the extent permitted by law.

21. Contact Information

ShieldPro Cleaning
Contact form: shieldprocleaning.com/contact
Phone: (603) 704-5900